Shipping Policy

At this current time we are not able to ship orders to the UK and EU due to VAT. 

Processing Time

Once you place your order please allow anywhere for 7-10 days for your order to be prepared for shipping. This does not include weekends or holidays. 

Due to COVID shipping times may vary, for international orders please expect immense delays. Once packages are in the hands of the shipping carrier they are completely out of our control. 

Lost/stolen and Undeliverable Packages

KAPSULECORE is not liable for lost or stolen packages. If by any circumstance a package is returned for being undeliverable, the customer can repay shipping fees to have the item shipped again. KAPSULECORE is not liable for packages once they are in the hands of the shipping carrier. Undeliverable items due to incorrect address of customer cannot be refunded and customer may be subject to a restocking fee. 

If you have an address change after placing an order please contact us as soon as possible so that we can resolve those changes.